TERMS AND CONDITIONS
1. DEFINITION AND OBJECT OF THE CONTRACT
1.1 - This contract ("Contract") is a distance contract pursuant to art. 50 and ss. Of the Legislative Decree September 6, 2005, n. 206 ("Consumer Code"). The Contract has as its object the sale of movable property between Babale srl and the Customer.
The Contract is concluded directly through the acceptance by Babale srl of a purchase proposal issued by the Customer via the internet, following the invitation to offer content on the website www.laylacosmetics.it (the "Site"), on the basis of the procedures described in article 3 below.
1.2 These general sales conditions ("General Conditions") and, in particular, the information referred to in art. 52 of the Consumer Code, as provided by Babale srl and reported on the Site, will remain valid and effective until they are modified and / or integrated. Any changes and / or additions to the General Conditions will be effective from the date on which they are communicated to the public and will apply to sales made from that date. The latest updated version of the General Conditions is the one available on the Site.
The sales prices of the products shown on the Site include VAT and all other taxes. Delivery costs are indicated on the Site and may vary according to the weight and volume of the individual packages.
3. METHOD OF PURCHASE AND PAYMENT
3.1 - Purchases of available products, as illustrated and described online in the relevant technical data sheets, are made by the customer at the current price indicated, including VAT, to be confirmed at the time of placing the order, plus shipping costs and in any case displayed at the time of purchase. Functions and characteristics described in the technical data sheets are provided by Babale srl which disclaims any responsibility for any changes or inaccuracies. The photos used for the product sheets, while reflecting the main characteristics, may differ in color or in some detail.
3.2 - Before confirming the purchase, the customer will be given a summary of the unit cost of each selected product, the total order line, the total cost of the order in case of purchase of multiple products and any transport costs.
3.3 - The customers, confirming the acceptance of their purchase order, will receive an e-mail message. If the customer does not receive any confirmation, the purchase order is considered canceled.
3.4 - The customer will be allowed to choose one of the payment methods which are clearly listed on the site and which are considered valid by Babale srl.
3.5 - FOR THE PURPOSES OF THE PRODUCT WARRANTY, THE ORDER CONFIRMATION SENT BY Babale Srl ON THE COMPLETION OF THE PURCHASE BY THE CUSTOMER IS ENOUGH. For online sales, assimilated for VAT purposes to mail order sales, there is an EXEMPTION FROM THE CERTIFICATION OBLIGATION. These sales are not subject to the obligation to issue an invoice, unless requested by the customer at the time of the order (ONLY SUBJECTS WITH VAT NUMBER), and are also exempted from the obligation of certification by means of the receipt or tax receipt (Art. 22 of Presidential Decree n.633/1972) pursuant to article 2 of Presidential Decree n.696 of December 21,1996.
4. DELIVERY OF PRODUCTS - COMPLAINTS
4.1 - Babale srl delivers the products to the address indicated by the Customer within 30 (thirty) days from the conclusion of the Contract, as required by the Consumer Code; in the case of orders by bank transfer in advance, the products are delivered within 30 working days with effect from the crediting of the total order to our bank.
4.2 - the customer is required to verify, upon receipt, the conformity of the product delivered with the order placed; the customer must sign the delivery note indicating "subject to control over the integrity of the products"; if this does not happen, the customer will not be able to make any objection about the external characteristics of what is delivered and its compliance with what is ordered.
4.3- Any complaint can be forwarded to Babale srl.
5. AVAILABILITY OF PRODUCTS.
Babale srl accepts customer orders within the limits of the quantities of the requested products in stock. Therefore, the acceptance by Babale srl of the purchase proposal submitted by the customer is subject to the availability of the products in stock. Babale srl undertakes to promptly notify the customer of any unforeseen depletion of stocks due to excess demand or other causes.
6. WARRANTIES AND ASSISTANCE
The products purchased through Babale srl are protected by the guarantees provided by the laws currently in force. This guarantee applies exclusively to faults occurring despite the normal use of the product, that is, in compliance with its functionality and as provided in any technical documentation, with observance of the various operating standards indicated. The product warranty is not applicable in the event of negligence, carelessness in use, maintenance or connection to electrical systems or any other type not up to standard.
Babale srl will reject any product returned unpacked or incomplete, as well as products for which the return costs have not been fully paid by the customer. In the case of reintegration of a product with a new one or a replacement, the warranty still starts from the purchase of the first product. Babale srl is not responsible, neither towards third parties nor towards the customer, for any damage or loss of the items sold and occurring due to manufacturing defects. Under the terms of the warranty, these responsibilities are the sole responsibility of the manufacturer.
7. OBLIGATIONS OF THE CUSTOMER
The Customer declares and warrants: (I) to be a consumer in accordance with the provisions of art. 3 of the Consumer Code; (II) to be of age; (III) that the data provided for the execution of the Contract are correct and truthful.
8. RIGHT OF WITHDRAWAL
Sales of products via the Internet are governed by Legislative Decree no. 206/05 (articles from 50 to 68) which regulates the matter of distance contracts, i.e. carried out outside business premises. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and obtain reimbursement of the expenses incurred. This right is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to the performance of any professional activity. To exercise the right of withdrawal it is necessary to send, within 10 working days after receipt of the goods, a communication in which the will to withdraw from the contract is clearly expressed. The communication must be made by registered letter with return receipt as required by the relevant law. Pursuant to Article 55, second paragraph, of the Consumer Code, the customer will not have the right of withdrawal in the following cases: · supply of sealed audiovisual products or software, opened by the customer; · supply of products made to measure or personalized, or which by their very nature, cannot be returned or are liable to deteriorate or expire rapidly (eg foodstuffs, cosmetics, flowers, etc…); ·supply of newspapers, periodicals, magazines. The costs for returning the product are charged to the CUSTOMER. The right of withdrawal is totally lost if the product returned is not intact, namely: · in the absence of integral elements of the product (accessories, cables, instruction manuals, etc.) · for damage to the product for reasons other than transport. At the same time as sending the registered letter with return receipt, we kindly invite you to communicate your decision by e-mail to Customer Service (email@example.com) or by telephone by contacting the number 02 5062062. Within three working days you will be sent the number of Return Authorization (NAR) which will identify your practice. When sending the package, you must indicate on the packaging the Return Authorization Number assigned by Babale srl; The costs for returning the products are charged to the CUSTOMER. Babale srl will return, within 30 days from the date of receipt of the products by the customer: (1) the full price paid by the customer (excluding the value attributed to the shipment during the sale) in case of return of the product complete with all its parts and functionality; or (2) the part of the price equivalent to the product actually returned by the customer who consumed the product in an appreciable manner and / or such as to significantly diminish its value.
9. DISCOUNTS AND PROMOTIONS
Discounts and promotions are provided in the form of promotional codes to be applied in the "cart" or "cashier" section of the online store.
Discounts and Promotions are not cumulative.